Receptionist / Office Administration Assistant

Receptionist / HR Administration Assistant Position:

We are looking for an experienced, self-motivated, meticulous and efficient Receptionist / Office Administration Assistant  for the Structural Steel Construction Industry. Providing administrative assistance and ensuring the smooth operation of our day-to-day activities. Your exceptional customer-centricity, organisational skills, attention to detail and ability to multitask will be instrumental in managing various administrative tasks and maintaining effective communication within the company.

Experience:

• Minimum 2 Years Experience in Reception / Office administration or related field.

Qualifications / Requirements:

• HR or related field is a plus.
• Proven experience as a receptionist or in a similar role. Experience in Steel Construction Industry is a plus.
• Excellent verbal and written communication skills.
• Professional and friendly demeanor with the ability to handle difficult situations with tact and diplomacy.
• Strong organizational and multitasking abilities, with exceptional attention to detail.
• Proficient in using office equipment such as computers, printers, and telephone systems.
• Proficiency in office productivity software, including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or equivalent applications.
• Familiarity with  software suites such as Google Workspace (Docs, Sheets, Gmail, Calendar), or OpenOffice/LibreOffice suite.
• Ability to work independently as well as in a team-oriented environment.
• Familiarity with basic office management procedures and knowledge of general administrative tasks.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities:

• Greet and welcome visitors, clients, and employees with a warm and professional demeanor.
• Answer and direct incoming calls, taking messages and transferring calls when necessary.
• Manage the company’s main email inbox, responding to inquiries and forwarding messages to the appropriate individuals.
• Maintain the reception area, ensuring it is clean, organised, and well-stocked with necessary supplies.
• Assist with various administrative tasks including but not limited to data entry, filing, and document preparation.
• Coordinate and schedule appointments, meetings, and conference rooms.
• Handle incoming and outgoing mail, including sorting, distributing, and preparing packages for shipment.
• Assist in coordinating travel arrangements and accommodations for employees when needed.
• Collaborate with other departments to support their administrative needs and ensure smooth office operations.